I guess you'd have to complain to the RFU

I would probably use the online feedback form

And/Or you can complain to ticketmaster

And/Or complain to the club at customerservice@quins.co.uk

Yes, will just be more time you'll never get back!

I drafted my complaint but you can’t submit it without creating an account! So you’re right it’s no easier to complain than it is to buy tickets. This doesn’t bode well does it.

I drafted my complaint but you can’t submit it without creating an account! So you’re right it’s no easier to complain than it is to buy tickets. This doesn’t bode well does it.

I suspect that it won't be anything like this moving forward at Quins.  Whilst it's obviously really frustrating for those who didn't get tickets, the circumstances are surely pretty unprecedented for rugby, and hopefully we won't see it happening again.

I tried. My father tried. My best friend tried. All had the same issue and none of us going. Plenty of tickets available when we got to the front of the queue and then 40 minutes of 1970’s IT later no tickets left. Actually pretty cross but nothing I can do.

Cheers for sharing. Tickets sorted. Wrong end though but I’ll take that 🙂

RFU/Exeter are on to non STH for Exeter buying their seats according to Twitter it is being investigated

Non of this would have happened had they had a robust system which didn’t allow access to the opposite fans the link was meant for. I can see their point but still, they’re kind of in a glass house with this one when they’ve screwed over many fans who had already had tickets before they took them away. Then there’s the number of tickets available compared to England Football matches with a similar size capacity, and Wimbledon’s allocations etc. And then there’s today and many fans being in queues, then basket of lucky, only to have the site the crash. I get it’s cheeky in their eyes of our fans but can you blame some people when the RFU can’t seem to get their own system in order. I don’t know, it’s now a tight mess. Massive slip up from the RFU at the root of it to be honest

* For the record, not a season ticket holder this or last year (however long time season ticket holder before then) so gutted not to be able to get a ticket. Really hope some miracle happens etc and more tickets released seeing as Wembley’s Euros allocation is a lot higher for a similar sized stadium. I can’t see it happening though. Really pleased for those who got a ticket or 2 *