If they screwed up royally last year, that's their problem. Any club has the right to vet the sale of their discounted tickets, but that shouldn't be so tight it prevents genuine cases from getting tickets. Is there not a note from a doctor or a picture of a blue badge or something that would swing it? If all else fails write to DarkLord@Saracens and explain to Nigel Wray what the problem is. I've often found people at the top of an organisation more flexible than their underlings.
Thanks for the replies as well as a private message offering assistance on game days at Fortress Stoop. For my own part, although I don’t meet Saracen’s eligibility criteria, I did meet Tottenham’s and London Stadium’s and was able to demonstrate good faith in my actions so they allowed me to keep my tickets as booked. They did say I won’t be eligible next year though, to which I retorted that given that their eligibility criteria stinks as much as their attitude towards the salary cap I wouldn’t be giving them any more of my hard earned dough anyway.
The original point wasn’t so much complaining about the eligibility criteria for complimentary/discounted tickets as it was about Saracens having their pants pulled down last year only to go and do the same thing this year. I’d really love to know how many ‘Personal Assistant’ tickets they needlessly issued last year. And now some poor soul has the onerous task or calling each and every person that has booked a disabled ticket with a complimentary Personal Assistant ticket to challenge their eligibility. As Bucksquin says, sympathy might be afforded to those having to work for such a shower.